Our Unique Office & Team

Where first class service meets superior dental care.
Talented. Compassionate. Knowledgeable.
Our multigenerational team shares the singular goal of providing excellent customer service during your dental visit.
Treating You Like Family

Our office provides a real family atmosphere, where everyone is welcome and all-inclusive dentistry can flourish. This has led to us developing close relationships with patients of all ages. We even care for four generations of some families in our local area!

Education Is Key

Rather than just telling patients the treatment they need, we give you all the options so you can make an informed decision. Our caring team takes the time to walk you through the pros/cons of each treatment. We want you to feel confident and happy with your choice of care.

Catering to Your Needs

For our patients with mobility issues, anxiety, or other concerns, we can make many accommodations. We have taken steps to meet every patient's individual needs and have made our office accessible to people of all backgrounds.

Seamless Care

We always respect your time and the effort you've made to visit our practice. We view it as a privilege for you to take time out of your busy day to visit our office. Therefore, our goal is to show our appreciation by running on time and ensuring you get our undivided attention.

Meet Our Special Team

Enjoy the ideal balance of compassion and expertise.
Tara in a black top and blond shoulder length hair smiling inside our dental office
Tara - Office Manager
Organizing your family’s care.
Tara standing inside wearing a black top smiling at the camera

Tara is our very own in-house dental insurance encyclopedia and organizational guru. She helps keep our office running efficiently and to the satisfaction of our patients.

With more than nine years of dental experience, Tara combines her office manager role with assisting Dr. Cole three days per week. She helps patients with dental insurance and has set up our electronic record keeping system. We are truly grateful to have her at Elm Family Dentistry.

Tara currently lives in Southwick with her boyfriend and her dog named Camo.

Front Desk
Two front of house team laughing behind the reception desk

Our front desk team are the first faces (and smiles) you’ll see when you visit our West Springfield dental office. They will warmly greet you and help you settle in.

Did you know? Our entire front desk team all have experience working as dental assistants. This allows them to use their dental knowledge to accurately and efficiently answer patient questions.

Dental Assistants
A dental assistant at a computer while the dentist is treating a patient

We feel blessed to have such an incredibly talented and compassionate team of assistants. Each of them helps our doctors to provide the highest level of care. Our dental assistants have helped thousands of patients shed their fear of dentistry over the years. Using their fun personalities and compassionate nature, they put you at ease and make you feel part of our dental family.

Dental Hygienists
One of our dental hygienists talking to a patient

Our expert hygienists are your personal guides to better oral health and overall wellness. At each visit, your hygienist will perform a careful assessment of your mouth including an oral cancer screening. Our hygienists always emphasize the role that gum health plays in your overall health. They use intraoral cameras so you can see any areas of concern with your own eyes and truly understand why a specific treatment is needed.

Our West Springfield Dental Office

Welcome to the practice where patients are the priority.

Our dental practice in West Springfield, MA offers a place you can call your dental home. Led by a trio of caring dentists, our team has created a unique atmosphere, where your health and comfort are the priority. From the moment you walk through our doors, everything is done to make your experience enjoyable.

Here is just a sample of what you can expect to find at Elm Family Dentistry:

  • Free consults and second opinions

  • Individualized dental care

  • Emergency and same-day dentistry

  • A welcoming and family-friendly environment

  • A team who greets you with a smile and by name

  • Modern technology including Air Abrasion

Our aim is to provide you with the dentistry you need in a way that you deserve. In accord with this, we adapt our processes and treatments to meet your comfort level and personal requirements.

Our entire team looks forward to caring for your family’s smiles.

If you are looking for an awesome dental group then please try Elm Family Dentistry. They are always pleasant and do their best to make sure your visit is painless!

Sylvia S. (Actual Patient)

About Our Office
Here is some information for when you visit Elm Family Dentistry.
  • Our Location

    Elm Family Dentistry is conveniently located in West Springfield, MA. Our address:

    1284 Elm Street
    West Springfield, MA 01089

  • Convenient Hours

    We open our doors at 8:00 am from Monday to Friday with late evening hours on Tuesday and Wednesday.

  • Areas Served

    Our office is in West Springfield but we are proud to serve patients from:

    • West Springfield
    • Springfield
    • Agawam
    • Westfield
    • Many other cities and towns in Western Massachusetts and beyond
  • Top Services

    Our skilled dentists offer a comprehensive range of dental services, including:

    • Teeth Whitening
    • Air Abrasion
    • Metal-Free Fillings
    • Dentures
    • Oral Cancer Screenings
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Get started at Elm Family Dentistry or discover what makes us unique.